Regulation E for the Frontline Staff
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
>> 1.8 AAP Continuing Education Credits