Details
October 9, 2018
1:00PM - 2:00PM
Regulation E for Frontline Staff
Webinar
October 9, 2018
1:00-2:00 PM CT
8:00-9:00 AM HST
$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.2 AAP Credits | CTP Credits May Apply
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aCLuDhaqizCaPxAftmqF167204
10/09/2018 01:00 PM
10/09/2018 02:00 PM
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Regulation E for Frontline Staff
October 9, 20181:00-2:00 PM CT8:00-9:00 AM HST$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.2 AAP Credits | CTP Credits May Apply
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