Details
October 10, 2017
1:00PM - 2:30PM
Regulation E for Frontline Staff
Webinar
October 10, 2017
1:00-2:30 PM CT
$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.8 AAP Continuing Education Credits
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10/10/2017 01:00 PM
10/10/2017 02:30 PM
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Regulation E for Frontline Staff
October 10, 20171:00-2:30 PM CT$199 Member/$398 Non-Member
Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
1.8 AAP Continuing Education Credits
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