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October 3, 2017
1:00-2:30PM

ACH for Your Frontline Staff

Webinar

October 3, 2017
1:00-2:30 PM CT
$199 Member/$398 Non-Member

Your customer service representatives are the face of your financial institution, a very important part of the team. Are these staff members educated on the basics of ACH to help better answer your customer’s questions? This webinar will provide your CSRs with the answers and tools they need to better understand and explain ACH, improving your customer satisfaction.

This Webinar Covers:

  • ACH Basics
  • The difference between a Stop Payment, Authorization Revoked and Unauthorized transactions
  • The basics of Government Payments

Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel

1.8 AAP Continuing Education Credits

Register Now


2017-10-03 13:00:00 2017-10-03 14:30:00 America/Detroit ACH for Your Frontline Staff October 3, 20171:00-2:30 PM CT$199 Member/$398 Non-Member Your customer service representatives are the face of your financial institution, a very important part of the team. Are these staff members educated on the basics of ACH to help better answer your customer’s questions? This webinar will provide your CSRs with the answers and tools they need to better understand and explain ACH, improving your customer satisfaction. This Webinar Covers: ACH Basics The difference between a Stop Payment, Authorization Revoked and Unauthorized transactions The basics of Government Payments Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel 1.8 AAP Continuing Education Credits ----