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June 8, 2017
1:00-2:30PM

Regulation E Error Resolution vs. The NACHA Operating Rules: Which 60-Day Rule Do You Follow?

Webinar

June 8, 2017
1:00-2:30 PM CT
$199 Member/$398 Non-Member

How does Regulation E relate to the NACHA rules? Financial institutions are obligated to investigate consumer disputes regarding unauthorized electronic transactions for ACH, ATM and debit card entries under Regulation E within 60 days of transmission of the customer’s account statement. An ACH entry can be returned unauthorized within 60 days of settlement date. What will you do if a consumer claims an ACH entry is unauthorized beyond the ACH Rules 60 days? This webinar will ease your confusion and define your obligations to adjust consumer "unauthorized" entries under NACHA rule provisions or Regulation E. Real case studies will guide you through which rule to follow.

Who Should Attend:  Suitable for ACH Operations, AAP Candidates, ACH Auditors, Risk Management Personnel

1.8 AAP Continuing Education Credits

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2017-06-08 13:00:00 2017-06-08 14:30:00 America/Detroit Regulation E Error Resolution vs. The NACHA Operating Rules: Which 60-Day Rule Do You Follow? June 8, 20171:00-2:30 PM CT$199 Member/$398 Non-Member How does Regulation E relate to the NACHA rules? Financial institutions are obligated to investigate consumer disputes regarding unauthorized electronic transactions for ACH, ATM and debit card entries under Regulation E within 60 days of transmission of the customer’s account statement. An ACH entry can be returned unauthorized within 60 days of settlement date. What will you do if a consumer claims an ACH entry is unauthorized beyond the ACH Rules 60 days? This webinar will ease your confusion and define your obligations to adjust consumer "unauthorized" entries under NACHA rule provisions or Regulation E. Real case studies will guide you through which rule to follow. Who Should Attend:  Suitable for ACH Operations, AAP Candidates, ACH Auditors, Risk Management Personnel 1.8 AAP Continuing Education Credits ---- Wisconsin ACH Association