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June 10, 2021

Changing Payment Behaviors as a Result of COVID-19: What’s Staying, What’s Not?

Nacha Webinar

Nacha June 10 Webinar

12:00 pm - 1:30 pm CT
1:00 pm - 2:30 pm ET
7:00 am - 8:30 am Hawaii

$175 Member/$350 Non-Member | Nacha Webinars are not Package Plan eligible.

There is no question or doubt in anyone’s mind that COVID-19 has changed our payment behaviors. From the dramatic increase in online shopping and delivery to no contact curbside pickup, a massive decrease in the use of cash, more retail card terminals enabling digital wallet and tap-and-go technology, and more. These changes happened to keep us safer, but are they all here to stay?

Speakers from across the payments industry share their insights on these changes, offering a glimpse at what has the potential to continue in a safer, faster payments world versus what’s likely to go back to what we knew before COVID.

Key takeaways:

1.8 AAP/APRP Credits

Speakers

Peter A. Davey, AAP
SVP, Head of Product Innovation, The Clearing House

Matthew R. Friend
Vice President, Global Real-time Payments, Visa

Avery Miller, MBA
Issuer Strategy and Partnership Development, Braintree Payments

REGISTER

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2021-06-10 2021-06-10 America/Detroit Changing Payment Behaviors as a Result of COVID-19: What’s Staying, What’s Not? 12:00 pm - 1:30 pm CT1:00 pm - 2:30 pm ET7:00 am - 8:30 am Hawaii $175 Member/$350 Non-Member | Nacha Webinars are not Package Plan eligible.There is no question or doubt in anyone’s mind that COVID-19 has changed our payment behaviors. From the dramatic increase in online shopping and delivery to no contact curbside pickup, a massive decrease in the use of cash, more retail card terminals enabling digital wallet and tap-and-go technology, and more. These changes happened to keep us safer, but are they all here to stay?Speakers from across the payments industry share their insights on these changes, offering a glimpse at what has the potential to continue in a safer, faster payments world versus what’s likely to go back to what we knew before COVID. Key takeaways: How consumer payment changes affect financial services offerings What the increase in P2P, omnichannel and eCommerce trends means for open banking Benefits and negative impacts to real-time payments and digital banking Next steps for financial institutions given the increase of click-and-collect The blurring of lines between payments and data, and how to improve the customer experience 1.8 AAP/APRP Credits Speakers Peter A. Davey, AAPSVP, Head of Product Innovation, The Clearing House Matthew R. FriendVice President, Global Real-time Payments, Visa Avery Miller, MBAIssuer Strategy and Partnership Development, Braintree Payments REGISTER ----